Tourhub Reviews

Tourhub has an overall rating of 4.8 based on 25 reviews. Customer feedback on Tourhub is mixed: Tourhub reviewers highlight positive aspects like affordable pricing, diverse tour options, knowledgeable guides and friendly customer service, which strongly appeal to budget-conscious travelers, adventure seekers and group travelers. However, Tourhub is often criticized for its limited availability during peak seasons, occasional scheduling issues and lack of customization options.

4.8/5.0

25 reviews

5 Stars

16

4 Stars

3

3 Stars

1

2 Stars

0

1 Star

0

All Tourhub Reviews (25)
bluelion299
February 22, 2023
"The tour you offered was spot on"
The tour you offered was spot on for what I was looking for, and the price was super appealing. However, bedding might be a bit of a problem for me because I'm quite tall. I did have a question, and the reply came in under 24 hours.
happybear450
February 22, 2023
"Simple to grasp and well-organized!"
It's simple to grasp and well-organized! Everything is laid out in a way that's easy to follow.
redpeacock160
February 20, 2023
"Friendly, Nice, and Supportive"
Super friendly, nice, and really supportive staff. They were just great!
josephthmas105974
February 18, 2023
"Jane was super helpful with my reservation"
Jane was super helpful with my reservation. She went the extra mile. I’ll surely choose your company again if I need to.
KellyReid
February 09, 2023
"Super helpful with clear info..."
Really helpful and gave me straightforward answers to my questions.
redrabbit863
February 04, 2023
"Jane's Support Made All the Difference!"
I'm sharing my thoughts on the customer service provided by Jane since we haven't gone on the trip yet. She kept us informed about a pricing mistake related to the holiday we were looking at. The actual cost turned out to be higher than what was advertised. Jane was quick to respond and honest, helping us decide whether to proceed with the booking. She even negotiated a discount for us. In the end, we did end up paying more than what was initially shown, but her explanations made sense, and Jane really earned our trust. She was definitely on my side (Team Helen!) and we feel like we still got a good deal for our trip. Who knows, I might drop another review after we return!
JaredPorter
February 03, 2023
"Total Confidence in Tourhub - 5 Stars!"
I had no clue about Tourhub before this. I was on the hunt for a tour of the Amalfi Coast, and a quick Google search revealed that Tourhub was offering a trip through the well-known company 'Travelsphere' at a lower price than what I found on their site.

At first, I was a bit worried about booking with Tourhub, so I reached out to Travelsphere directly. I asked them to honor their price match policy and give me the same deal as Tourhub. They replied with, 'We can't price match that. It is the exact same holiday from ourselves, Tour Hub are a valued partner of ours and would be safe to book, please do feel free to book via their website.' So, in the end, Travelsphere gave Tourhub a solid thumbs up!

Jane from Tourhub was incredibly helpful and quickly handled my request for two optional excursions with Travelsphere. Plus, when I booked my trip on the Tourhub site, I didn’t see the option to enter the discount code I got via email. But no worries—after I booked, Jane made sure to apply that extra discount for me.

I received a booking confirmation straight from Travelsphere through the Tourhub website.

The service from Tourhub has been outstanding—book with total confidence—5 stars!
KatieDavidson
February 01, 2023
"Fantastic Assistance..."
We go overseas three to four times annually with different companies, and sometimes communication can be tricky. Jane at Tour Hub was the most helpful person I've ever chatted with. Gotta give credit where it's due—super helpful, thanks a ton, Jane!
crazywolf545
January 31, 2023
"First Experience with This Company"
This is my initial time using this business. They've been quite helpful and full of information.
AnnaRodriguez
January 28, 2023
"Had some issues with my reservation, but I received..."
I faced some challenges with my reservation, yet Jane provided outstanding assistance. You've got a fantastic worker in Jane.
purpleostrich784
January 24, 2023
"The tour plan was exactly what I needed..."
The tour plan was exactly what I needed and the cost was fair. I had a question, and they got back to me real quick.
goldenwolf971
January 22, 2023
"Booking Experience"
We haven't taken the trip yet, but the agent who assisted us was super responsive. He addressed all our inquiries and collaborated with us to achieve our objectives.
TomWatson
January 19, 2023
"All's well for now"
Everything's going smoothly so far! I'm excited about my upcoming trip in September since it's my first time using your service. Can't wait to share a complete review once I'm back from my travels.
Bonnie.Horton
January 19, 2023
"Putting down the deposit for my journey was..."
Putting down the deposit for my journey was a positive experience. The tour operator got back to me real quick, and their response was thorough. They even provided contacts for every level of the trip.
orangebutterfly979
January 15, 2023
"Outstanding Service from Jane at Tourhub"
Jane at Tourhub was fantastic. She's truly a gem for her company. Everything got handled perfectly. I’ll surely be using this service again.

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